Comparing phone insurance from Vodafone

As part of their core phone contracts, Vodafone also offer insurance as an add-on, which can be purchased when you buy your mobile phone from them.

Whilst some prefer to keep their phone insurance tied to their contract, we've compared Vodafone's policy to our own to see which stands out.

How much does Vodafone phone insurance cost?

Like with the other networks, the cost of Vodafone phone insurance will vary depending on the phone you have either purchased, or have on contract with them. Generally, the higher spec the phone has, the more your insurance will be.

We have created a table where you can check the prices of network providers, O2, EE and Vodafone and compare them with Insurance2go. Click here to view and compare.

Is Vodafone mobile phone insurance worth it?

Having insurance with Vodafone can be a handy add-on to your existing account. This way, you are dealing with one provider for both your phone contract and your insurance. However, you may want to check the benefits and the cost of the insurance to determine whether it is right for you, and offers the value you seek.

Instantly protect your phone

How does Vodafone compare with Insurance2go?

On the table below, we have compared the cover features of Vodafone phone insurance and our own, to help you decide which policy is best for you.

	Vodafone (1 year of full cover)	Insurance2go (1 year of full cover)
When can I purchase insurance?	Insurance can be bought at the time of purchasing the new phone with Vodafone or at a later date as long as the phone is less than 18 months old.	Insurance can be bought anytime as long as the phone is under 36 months old.
What is covered?	Accidental damage Mechanical breakdown Theft Loss	Accidental damage Mechanical breakdown Theft Loss
When can I cancel?	Policies can be cancelled within the first 30 days for a full refund, provided that no claim has been made during that period. Policies are automatically cancelled once the third claim limit is reached.	Policies can be cancelled within the first 14 days for a full refund, provided that no claim has been made within that period. Cancel anytime.
What can I claim for?	Maximum of 3 successful claims within a 12-month period. If a third claim is made in any 12-month period, your policy will be cancelled as soon as the third claim has been settled.	Unlimited claims.
Am I covered for unauthorised usage?	No cover for unauthorised network charges when the insured phone is lost or stolen.	Cover for unauthorised usage when the phone is lost or stolen up to the amount of £1000.
Who carries out the repairs?	Repairs and replacements will be carried out by Vodafone.	Our UK based repair centre uses quality repairs and replacements in all claims.
When will the insurance stop?	Insurance will be automatically terminated when the limit of three claims has been reached. The cover will end at the same time as whichever of your Vodafone Device Plan and Vodafone Airtime Plan is terminated last. Cover is terminated when your Vodafone Monthly Pay Monthly Price Plan is cancelled or disconnected.	Insurance will only be terminated upon the policyholder’s instruction at any point during the lifetime of the policy or any ongoing claim.

Information correct at the time of publishing - July 2022.

Remember to consider the excess fees applicable to each policy as well, when comparing. The excess fee is your contribution to the repair or replacement of your phone, which normally varies on the type of model you have.

Great value phone insurance

Compare Vodafone's phone insurance with AppleCare Services to our own

Below we have compared our own Full Cover plan with that of AppleCare from Vodafone for your iPhone Insurance.
We’ve highlighted the benefits for your ease, and compared them against our phone insurance, so that you can pick the plan that you believe will provide the best value for money.

	AppleCare Services with Vodafone	Insurance2go
What is covered?	Accidental damage Mechanical breakdown Theft Loss The AppleCare Services run for 24 months from the date you purchased your device from Vodafone.	Accidental damage Mechanical breakdown Theft Loss
What can I claim for?	Only 3 successful claims in any 12 month period (beginning from the date of the first claim). Policy is automatically cancelled once the third claim has been settled.	Unlimited claims for all covers with no exceptions.
What devices can I insure?	Vodafone's AppleCare Services are not available with Tablet insurance.	All iPhone models can be covered with no exceptions.
Who carries out the repairs?	AppleCare service use Apple-certified repair or replacement services. Full policy cover for other devices, such as Samsung, will be done by Vodafone.	Quality repairs and replacements and use of Apple approved repair centres
What type of replacement could I expect?	Replacements will be from a refurbished stock of the same make and model or a similar one.	Replacements will be from a refurbished stock of the same make and model or a similar one.
When can I cancel?	Policies can be cancelled within the first 30 days for a full refund after the policy inception, provided that no claim has been made within that period. Policies are automatically cancelled once the third claim limit is reached.	Policies can be cancelled within the first 14 days after the policy inception for a full refund provided that no claim has been made during that period.
When will the insurance stop?	Insurance will be automatically terminated when the limit of three claims has been reached. The cover will end at the same time as whichever of your Vodafone Device Plan and Vodafone Airtime Plan is terminated last. Cover is terminated when your Vodafone Monthly Pay Monthly Price Plan is cancelled or disconnected.	Insurance will only be terminated upon the policyholder’s instruction at any point during the lifetime of the policy or any ongoing claim.

Information correct at the time of publishing - July 2022.

Instant cover for your phone

OUR POLICIES

What type of phone insurance do you need?

Choosing the right type of mobile phone insurance is straightforward. You will usually have a choice of plans with different cover levels which provide varying degrees of protection for your phone.

Mobile insurance policies which provide the highest levels of cover will cost the most, but it’s important that you choose a level of protection that suits you.

You can compare our phone insurance plans in the table below:

Policy features

We'll cover your new or refurbished devices brought in the UK within the last 36 months, as long as they were purchased with a 12-month warranty.

If your screen gets cracked or the headphone jack breaks, we’ll repair it. If it’s not repairable, we’ll replace it.

If your phone has a mechanical breakdown, for example it stops working and it’s out of warranty, send it to us, we'll repair it - if it’s not repairable, we’ll replace it.

If someone outside your immediate family damages your phone, we've got you covered. We’ll either repair your phone, or, if that's not possible, replace it.

Your phone is covered if it gets damaged by liquids.

Wherever you go in the world, provided that this is in line with current government guidance, our worldwide cover goes with you.

If you accidentally lose your phone while you're covered with us, we’ll replace it for you.

We’ll replace your phone if it’s stolen.

You're covered for up to £100 if your eWallet is used to make unauthorised contactless payments.

You’re covered for up to £1,000 worth of unauthorised calls, texts and downloads made in the first 24 hours after the loss or theft of your phone.

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Instant cover
Whether you buy a monthly or annual policy you’re covered from the moment you buy
Any make, any model up to 36 months old
We insure any phone bought new or refurbished from a UK registered company.
Unlimited claims
Accidents happen, so that's why there's no limit to how many claims you can make
95% of claims accepted
You won't have to bend over backwards to prove your claim. In 2022, we approved 95% of mobile phone insurance claims*.
Here since 2007
We were one of the first businesses to provide specialist insurance for mobiles and gadgets
In-house service from start to finish
Enjoy our seamless service from UK-based support and repair teams

Compare phone insurance

Check out how phone insurance compares with different network providers on cover and price.

EE insurance

Vodafone phone insurance

Phone network price page

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What phones can you insure?

We insure most major brands of mobile phone new or refurbished, including iPhone, Samsung, Google, Oppo and Sony. What is important is that your phone was bought in the UK, is under 36 month old and is in good working condition.