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Refurbished Phone Insurance from £1.99 /MONTH

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Just purchased a refurbished or second-hand mobile phone? We have all your insurance needs covered.

 

  • Refurbished phone insurance for damage, breakdown, loss & theft.
  • Benefit from instant cover and unlimited claims for your mobile.
  • Buy an annual second-hand mobile insurance policy and pay the price of only 10 months!
  • Need to cover another device? Check out multi-gadget deals and save 10%.

What is refurbished phone insurance?

Buying refurbished phone insurance provides you and your mobile phone with 24/7 cover if you ever lose it or if it's stolen or damaged. It will also ensure that you are covered for the cost to repair or replace your handset.

We live in a time where mobile phones are used for absolutely everything – communicating with friends, streaming music, browsing social media, banking, shopping and more – so we understand the panic when something unexpected happens. Our insurance for second-hand mobile phones is designed to give you the cover you need, yet being affordable, whether you have an iPhone, Samsung, Google Pixel, in fact we cover almost all makes and models. 

As long as you purchased your phone refurbished or second-hand from a UK retailer and it came with a minimum of 12 months warranty, we could have you covered in no time. We can cover your phone as long as your device meets the criteria and was purchased by you in the last 36 months. Oh, we also cover new phones too! 

Do I need second-hand mobile phone insurance?

What was once perceived as something only clumsy or accident-prone people needed has since become a necessity for those who simply want to protect one of their most-used possessions. Phone insurance for refurbished phones benefits the millions who rely on their devices daily.

"Refurbished phones, whether it's an Apple iPhone or an Android device, are an excellent way to access premium technology at a lower price, but as with any purchase - brand new or second-hand, faults and damages can always occur. Having second-hand mobile insurance ensures you're potentially covered for damage, theft, or accidental faults. At insurance2go, we understand that buying a refurbished phone means finding a balance between your finances with the need for reliable protection. Our insurance plans are designed to offer peace of mind for popular devices like the  , and more, so you can enjoy using your phone without worrying about what might go wrong." - Helen, Customer Service Agent

THE LEVELS OF COVERAGE YOU HAVE WILL DEPEND ON THE PROTECTION YOU CHOOSE, BUT WHATEVER YOUR PREFERENCE YOU CAN BENEFIT FROM THE FOLLOWING:

What does phone insurance for refurbished phones typically cover?

The cost of mobile phone insurance for refurbished phones

When you take out insurance for your refurbished phone, the cost of your cover will vary depending on the value of your phone.

You have the option of a monthly subscription or an annual premium and  you'll pay less overall if you choose to pay annually, but a monthly agreement allows you to split the cost across your budget.

When comparing the different types of phone insurance for refurbished phones, pay close attention to the level of cover provided, excess fees and any supplementary excess charges.

This table should help you work out which cover is the best for you depending on the phone you own:

Mobile Phone

Monthly Premium

Annual Premium

iPhone 14 (128GB) £4.99 £49.90
iPhone 13 (128GB) £4.99 £49.90
iPhone 12 (64GB) £4.99 £49.90
Samsung S21 (128GB) £4.99 £49.90
Samsung S22 (128GB) £4.99 £49.90
Samsung Galaxy Z Flip 3 (128GB) £7.49 £74.90
Google Pixel 5 £5.99 £59.90
Apple iPhone 12 Pro Max (128GB) £4.99

£49.90

 Prices are correct at the time of publishing - May 2025 

What type of refurbished phone insurance cover do I need?

Just because your phone is second-hand, it doesn't mean that it requires any less cover. Being refurbished doesn't mean that it will be any cheaper to repair, which is why it's essential to have a sound level of cover in place.

Depending on the options you have chosen, the mobile phone insurance for second-hand phones that we provide covers all refurbished models for theft, a cracked screen, liquid damage and more. It's important that you choose the level of protection that is most suitable to you though.

Find your perfect match by comparing your different options:

Policy features
 
Policy features
from£3.49/MONTH
 
from£1.99/MONTH

We'll cover your new or refurbished devices brought in the UK within the last 36 months, as long as they were purchased with a 12-month warranty.

We'll cover your new or refurbished devices brought in the UK within the last 36 months, as long as they were purchased with a 12-month warranty.

We'll cover your new or refurbished devices brought in the UK within the last 36 months, as long as they were purchased with a 12-month warranty.

If your screen gets cracked or the headphone jack breaks, we’ll repair it. If it’s not repairable, we’ll replace it.

If your screen gets cracked or the headphone jack breaks, we’ll repair it. If it’s not repairable, we’ll replace it.

If your screen gets cracked or the headphone jack breaks, we’ll repair it. If it’s not repairable, we’ll replace it.

If your iPhone has a mechanical breakdown, for example it stops working and it’s out of warranty, send it to us, we'll repair it - if it’s not repairable, we’ll replace it.

If your iPhone has a mechanical breakdown, for example it stops working and it’s out of warranty, send it to us, we'll repair it - if it’s not repairable, we’ll replace it.

If your iPhone has a mechanical breakdown, for example it stops working and it’s out of warranty, send it to us, we'll repair it - if it’s not repairable, we’ll replace it.

If someone outside your immediate family damages your iPhone, we've got you covered. We’ll either repair your iPhone, or, if that's not possible, replace it.

If someone outside your immediate family damages your iPhone, we've got you covered. We’ll either repair your iPhone, or, if that's not possible, replace it.

If someone outside your immediate family damages your iPhone, we've got you covered. We’ll either repair your iPhone, or, if that's not possible, replace it.

Your iPhone is covered if it gets damaged by liquids.

Your iPhone is covered if it gets damaged by liquids.

Your iPhone is covered if it gets damaged by liquids.

Wherever you go in the world, provided that this is in line with current government guidance, our worldwide cover goes with you.

Wherever you go in the world, provided that this is in line with current government guidance, our worldwide cover goes with you.

Wherever you go in the world, provided that this is in line with current government guidance, our worldwide cover goes with you.

If you accidentally lose your iPhone while you're covered with us, we’ll replace it for you.

If you accidentally lose your iPhone while you're covered with us, we’ll replace it for you.

If you accidentally lose your iPhone while you're covered with us, we’ll replace it for you.

We’ll replace your iPhone if it’s stolen.

We’ll replace your iPhone if it’s stolen.

We’ll replace your iPhone if it’s stolen.

You're covered for up to £100 if your eWallet is used to make unauthorised contactless payments.

You're covered for up to £100 if your eWallet is used to make unauthorised contactless payments.

You're covered for up to £100 if your eWallet is used to make unauthorised contactless payments.

You’re covered for up to £1,000 worth of unauthorised calls, texts and downloads made in the first 24 hours after the loss or theft of your iPhone.

You’re covered for up to £1,000 worth of unauthorised calls, texts and downloads made in the first 24 hours after the loss or theft of your iPhone.

You’re covered for up to £1,000 worth of unauthorised calls, texts and downloads made in the first 24 hours after the loss or theft of your iPhone.

Why buy phone insurance for refurbished phones with insurance2go?

Buy refurbished mobile phone insurance today

Imagine this: you've just bought a phone you've had your eye on for a while and the next thing you know it slips out your hand and the screen shatters. Disaster. Well, if you don't have refurbished phone insurance with insurance2go that is!

Get a quote for your cover today. You can even upgrade to multi-gadget insurance if you wish, meaning you can cover multiple devices with just one plan and better yet, in one payment.

If you ever find yourself in need of some support, help is never too far away. You can visit the help & support section of our website or speak directly to our team online or call us on 0333 999 7905.

Second-hand mobile insurance FAQs

You can take out refurbished phone insurance with us to protect it against accidental damage, theft, loss and more – that's not a problem; however, we just ask that you qualify against the following criteria:

  • The phone was bought from an authorised UK-based retailer
  • It was purchased with a 12-month warranty
  • It is in full working order

We have made it simple should you ever need to make a claim – it's all managed using our claims portal that you can access online 24/7. You can speak to the Citymain claims team on the phone by calling 0333 999 7905 or by emailing claims@citymain.com. They are available Monday to Saturday, 9am – 5.30pm.

As well as refurbished phone insurance, we can also provide Apple iPad coverage, insurance for gadgets, laptop insurance and more.

Have a look through our website to see what other devices in your household could be insured because you will benefit from a 10% saving thanks to our generous multi-gadget policies.

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